Our home delivery service is highly automated and goes directly into the Postal Network and also other couriers. But sometimes things still go wrong and a parcel goes astray.
Louise Carter looks after all our customer deliveries and she likes to take a very proactive approach, contacting customers if she see there is a delivery issue, or if the parcel has been left at a local post office for pickup. If you have a delivery concern please send an email to
Brian is a horticulturist and gardening presenter and is the person responsible for bringing the Power Planter to Australia amd beyond. He is available for speaking engagements at Garden Clubs across Sydney and sometimes other locations in Australia and NZ and the UK based on his travel schedules.
We love giving good customer support.. but from having looked after 1000+ support calls, we have found the NUMBER 1 reason people have had trouble with their Power Planter is from not having seen the correct instruction video.
It really does make all the difference to getting it working well.
Please take 7 minutes to watch this Instruction Video and you will find your solution
(and if you don't - please give Mark Jones a call)